to rely on employees to ask what it means. This is also an opportunity for employees to learn about big and small wins from different departments too. Explore modern project and portfolio management. Key results: Hit company global sales target of $100 Million in Sales; Achieve 100% year-to-year sales growth in the EMEA geography; Increase the company average deal size by 30% (with upsells) Reduce churn to less than 5% annually (via See how you can align global teams, build and scale business-driven solutions, and enable IT to manage risk and maintain compliance on the platform for dynamic work. OBJECTIVE: Grow our corporate global business. Objective: Improve our brand presence through media channels to strengthen brand as a leader. Objective: Successfully launch a beta version of the product. You know this means that senior executives and your Audit Committee wonder if re-assessing more frequently would ensure the right risks are being reviewed at the right time. Objective: Publicize the brand community to customers under 30. Expand the reach and expertise of the sales team to increase the conversion rate of qualified leads. Objectives and key results should be easy for others to understand. Do we need to set company OKRs, individual OKRs, or both? ClickUp takes goal-setting management a step further with a dedicated Goals in ClickUp featurehigh-level containers that break down yourobjectivesinto small,measurableTargets. OKRs encourage companies to align their effort from the C-level team down to the individual. The following examples of human resources OKRs highlight personal development, manager development, and employee engagement aspirations. Each key result is time-bound, specific, and includes a number, The teams should design and write the key resultsnot senior leadership. KR 1 : Decrease the average mean time to patch (MTTP) from 90 days to 60 days, KR 2 : Increase the percentage of systems that have the latest OS or application patches installed over time from 90% to 95%, KR 3 : Improve the efficiency of automated patch deployment process from 50% to 75% to ensure patches are automatically deployed based on the deployment policies, Decrease the average mean time to patch (MTTP) from 90 days to 60 days, Increase the percentage of systems that have the latest OS or application patches installed over time from 90% to 95%, Improve the efficiency of automated patch deployment process from 50% to 75% to ensure patches are automatically deployed based on the deployment policies. 75% of material is biodegradable. They must describe a deliverable in the form of a measure (e.g., 15% growth in customer retention) or in the form of a clear result of effort (e.g., Launch a new CRM by June 30, 2020). We hope these examples and tips gave you clarity and structure to optimize your writing process. In an OKR implementation, the objective is qualitative and answers the question of what is to be accomplished. But when youresetting OKRs,its another story. kr2. Key results: Hit company global sales target of $100 Million in Sales; Achieve 100% year-to-year sales growth in the EMEA geography; Increase the company average deal size by 30% (with upsells) Reduce churn to less than 5% annually (via Instead, start each Key Result with an action verb and continue the sentence with a description of what will be delivered with evidence of completion. Find answers, learn best practices, or ask a question. Objective: Improve the user onboarding process. Objective: Improve employee retention at the team level. Key results (KRs) are specific, measurable, and time-bound. Access and track your OKRs from a central source of truth with ClickUp Goals. WebAn OKR is a popular management strategy that defines objectives and tracks results. Objective: Maximize email marketing campaign. See how our customers are building and benefiting. You can use OKRs to align the efforts of the entire organization. 75% of material is biodegradable. All you need to know about building a brand. Objective: Attain highest-ever employee satisfaction score. Objective: Attain highest-ever employee satisfaction score. Quickly automate repetitive tasks and processes. Today, organizations everywhere are adopting objectives and key results (OKRs) to help define and track tangible goals that every employee can champion. Deliver results faster with Smartsheet Gov. However, depending on your circumstances, a qualitative achievement may represent a considerable step forward for the business. Joe Weller, March 31, 2020 Dramatically increase our teams capabilities, systematically and consistently. 75% of material is biodegradable. Move faster with templates, integrations, and more. Package your entire business program or project into a WorkApp in minutes. Web#4: HR Compliance Team OKRs Objective David Griffin Ensure Adequate HR Compliance 44% Target Date: Q3-2020 Visibility: All Employees Key Results Achieve 90% or above rating in quarterly HR compliance audit Q3-2020 Compliance Rating 45% 135% 68% 20% Resolve 95% of HR compliance related complaints in under 2 business days Q3-2020 OKRsone of the most popular goal management methodologies used by companies like Google, Netflix, and Twitter is the secret sauce to creating alignment around measurable goals and objectives in an organization. This way, all theteamhas tofocuson is tackling those 8 key results throughout the year! Get more stuff done without losing sleep. Objective: Increase the popularity of company product (yogurt). WebExample 10 Risk Management: It is the process of identifying, assessing and controlling threats to an organizations capital and earnings. A procurement process is a series of steps Read more, Learn how Profit can help your organization, Integrate easily with all your favorite apps. Comments? KEY RESULT:Increase close rate from 22% to 27%. Examples of OKRs for the HR Team HR Objective 1: Select 40 new franchise candidates by March Key Results: Receive 500 resumes before January Select 60 interview candidates by February Choose 40 of the interviewees before March Examples of OKRs for the Training Team: Training team Objective 2: Train 30 of them by June Key These OKRs help to secure the firewall of any organization with predictable outcomes that the policies claim to perform. For more tips on marketing OKRs, read our in-depth guide. We create focus and alignment in 60 days. WebAn OKR is a popular management strategy that defines objectives and tracks results. As an example, your Internal Audit team knows that the audits you add to your audit plan in January may not be as relevant as you approach the end of that audit plan year. Objective: Reach quarterly revenue of $1 million. If youre trying to help your team focus on the most important work, automate progress reporting, and get to the goal faster, check outClickUp. Objective: Improve our brand presence through media channels to strengthen brand as a leader. Transition all employees to have the capability to work remotely. Using a tool like Workfront Goalscan help you write OKRs, align them throughout the organization, and track progress. "Some folks will muck it up by having four or five or six objectives, which means they decrease their capacity to focus," says Darrel Whiteley, a Master Black Belt, Lean Master, and Kaizen expert with Firefly Consulting. KR 1 : Increase % of systems that have antivirus software installed from 99% to 100%, KR 2 : Increase % of systems that have latest antivirus definitions installed from 95% to 99%, KR 3 : Reduce the number of incorrectly configured SSL certificates from 10 to 1, Increase % of systems that have antivirus software installed from 99% to 100%, Increase % of systems that have latest antivirus definitions installed from 95% to 99%, Reduce the number of incorrectly configured SSL certificates from 10 to 1, Incident Management: It describes the activities of an organization to identify, analyze and correct hazards to prevent a future re-occurrence of an incident, KR 1 : Increase the strength of dedicated incident response team from 4 to 8, KR 2 : Decrease the mean time to resolve (MTTR) severity 2 incidents from 120 mins to 90 mins, KR 3 : Decrease the number of recurring incidents per month from 20 to 5 (through KMDB), KR 4 : Decrease the average downtime per quarter due to security incidents from 45 mins to 5 mins, Increase the strength of dedicated incident response team from 4 to 8, Decrease the mean time to resolve (MTTR) severity 2 incidents from 120 mins to 90 mins, Decrease the number of recurring incidents per month from 20 to 5 (through KMDB), Decrease the average downtime per quarter due to security incidents from 45 mins to 5 mins. Key Result: Grow social media followers from 50,000 to 75,000. KEY RESULT:Increase scheduled calls per sales rep from 3 per week to 6 per week. Improve current application performance levels. Audit Management: It is a systematic evaluation of the security of a companys information system by measuring how well it conforms to a set of established criteria. The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. KR: Ensure every manager starts ongoing, two-way feedback loops. KEY RESULT:Maintain a sales pipeline of qualified leads valued at least $500K quarterly. Design OKRs can cover such matters as training and employee engagement, as well as design goals. KR: Survey employees weekly. To help set effective executive-level goals, here are some OKR examples for CEOs you can refer to. The OKRs methodology is a system for setting, cascading and communicating goals throughout your company. Use these examples to help jump-start your thinking. Top company objectivesOKR examples. Be the most well-known brand in our space. 25% of material is compostable. 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WebOKR Examples: Content Marketing Objective: Build an engaging blog with high quality content Key Result 1: Increase blog traffic by 20% Key Result 2: Increase dwell time by 30% Key Result 3: Reduce bounce rate by 15% Advertising / Demand Generation Objective: Increase effectiveness of our Google Ads Objective: Raise the efficiency of the release build process. Click on the Goal name within a ClickUp task to jump to the Goals page. Find tutorials, help articles & webinars. (If everyone answers differently, this means the objective is not aligning). The following examples of human resources OKRs highlight personal development, manager development, and employee engagement aspirations. Empower your people to go above and beyond with a flexible platform designed to match the needs of your team and adapt as those needs change. To learn more about the fundamentals of OKRs, check out our detailed post on OKRs. Initiative: Develop a social media campaign. KR: Double employee We are your partners if you lead strategy in a mid-sized organization. Find a partner or join our award-winning program. Key Result: Grow NPS score from 7 to 8. An OKR best practice is to start with top corporate objectives which are then cascaded to department or team OKRs. WebOKR Examples: Content Marketing Objective: Build an engaging blog with high quality content Key Result 1: Increase blog traffic by 20% Key Result 2: Increase dwell time by 30% Key Result 3: Reduce bounce rate by 15% Advertising / Demand Generation Objective: Increase effectiveness of our Google Ads WebHR Compliance Headcount Ratio The total number of firm-wide staff divided by the number of HR compliance full-time equivalent staff. OBJECTIVE: Build Strong Relationships with Forrester and Gartner, OBJECTIVE: Launch a New Customer Community, OBJECTIVE: Make our community known by industry experts and thought leaders. Supply Chain and shipping infrastructure 100% zero waste. Key Results can be either quantifiable performance measures or deliverables (effort or projects). Key Result: Grow NPS score from 7 to 8. Retain our talent like no other organization in our space. KR: Survey employees weekly. The Information Security Management aims to ensure the confidentiality, integrity and availability of an organizations information, data and IT services. Improve information management procedures by the end of [quarter and year], Launch a successful and exciting company swag program for office and remote employees, Implement a successful online conference room reservation system by [quarter and year], Streamline all departmental operation requests into ticketing system for management and tracking, Implement a purchasing management process, Maintain accurate record-keeping at all times, Strengthen the communication for employee policy updates, Offer development programs to help all team members reach their career goals, Align internal department communications, Deliver on strategic initiatives and activities, Successfully launch podcast campaign in [year and quarter], Improve customer retention and customer lifetime value (CLV). If you need a distraction-free space to organize your thoughts as you write your OKRs and tasks, try ClickUp for free today! Streamline requests, process ticketing, and more. OKRs can fail for several different reasons, but the most common factors include: OKRs are most effective when aligned with your organizations strategic direction and 3-year roadmap. Key results: Hit company global sales target of $100 Million in Sales; Achieve 100% year-to-year sales growth in the EMEA geography; Increase the company average deal size by 30% (with upsells) Reduce churn to less than 5% annually (via You know this means that senior executives and your Audit Committee wonder if re-assessing more frequently would ensure the right risks are being reviewed at the right time. "You might think, well, I've only got one objective, which ignores other aspects of the business. Get expert coaching, deep technical support and guidance. OBJECTIVE: Launch the new monthly newsletter successfully. OBJECTIVE: Create a community for our partners/resellers (MQLs). Manage campaigns, resources, and creative at scale. Check out our OKR examples organized by team below! Create helpful and informative blog articles, Optimize every blog posts SEO (Search Engine Optimization), Implement company-wide creative requests process, Create a Creative Learning Wiki as a single source of truth for all creative team members, Enhance the capabilities and training of the Customer Sucess team members, Assist our customers as an inside voice to guarantee that their input drives company outcomes, Provide the team with the support needed to succeed and achieve company-wide goals, Create a set standard for training to promote career development and growth, Efficient monitoring of Support consistency with performance measures, Maximize the efficiency of the support team to respond to customers with urgency and optimism 24/7/365, Reduce the number of Customer-Reported bug tasks after major launches, Implement Agile management across the engineering team, Improve the response rate for critical bugs in testing, Host a successful in-person industry conference in [year], Grow and align the entire organization through monthly company meetings. Objective: Gain real-time insight into business IT operations. Key Results are the Hows an objective will be achieved. Build easy-to-navigate business apps in minutes. WebCreate the lowest carbon footprint in our industry. Improve the Engineering teams speed of delivery. Individual OKR examples Objective: Shock my boss with productivity Key results: Increase weekly production by 15% Implement email organizational system Delegate 50% of administrative tasks to administrative team Objective: Contribute meaningfully to the company Key results: Respond to bi-monthly employee surveys So we say yes to every request and tell ourselves its just part of the job. Here, the top management and everyone else relate their objectives andkey resultstogetherto make a cohesive plan. Learn how the Smartsheet platform for dynamic work offers a robust set of capabilities to empower everyone to manage projects, automate workflows, and rapidly build solutions at scale. If your KRs include words like maintain, strive, continue to, or participate, these are activities, not key results. kr4. the difference between OKRs and SMART goals, read this article comparing the difference between the two. It can be intimidating to implement a goal-setting system like OKRs. With public relations OKRs, the goal is to increase exposure of the product or service. OKRs for support and customer service frequently aim to speed customers on their way to using the product or service, and to win high satisfaction ratings from customers. OBJECTIVE: Grow our corporate global business. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed. Information Security management provides the strategic direction for security activities and ensures that objectives are achieved. Books sharing our OKR expertise, ideas and insights, Find the Most Effective KPIs for your business, Collection of OKR examples for your business, Discover current trends and expert insights, Kick start your okr implementation right away, Outlined feature updates from our last releases, 10 Great OKR Examples of Telecom Services OKRs. We promise you wont find another team as dedicated to your success. In most companies,top-levelmanagementdecides what the goals are and everyone else has to follow. Objective: Attain highest-ever employee satisfaction score. Patch Management: It is the process of distributing and applying updates to applications. Create a team of engaged and happy colleagues. Connect everyone on one collaborative platform. In this article, youll learn about the importance of setting OKRs and find an extensive list of OKR samples and examples for a range of businesses, as well as for individual departments. Objective: Increase sales through our channel partners. Objective: Strengthen the auditing process. Blueprints for software team productivity, Reduce operational time and risk with automation. The primary goal of information security is to control access to information. OBJECTIVE: Generate new bookings pipeline, OBJECTIVE: Recruit World-Class A-Players for Our Sales Team, OBJECTIVE: Develop Our Reps into the Best Sales Team in the Industry, OBJECTIVE: Grow Our Sales in the Central region, OBJECTIVE: Improve Sales in South America, OBJECTIVE: Implement SDR social selling process, OBJECTIVE: Grow Our Upsell and Cross-sell, OBJECTIVE: Enable Our Sales to Be More Successful, OBJECTIVE: Improve our Sales Analytics Process, OBJECTIVE: Grow Sales Through our Channel Partner, OBJECTIVE: Create an Exceptional Corporate Culture / Delight Our Employees, OBJECTIVE: Improve Our Employee Retention, OBJECTIVE: Improve Our Employee Engagement and Satisfaction Score, OBJECTIVE: Make All of Our Managers More Effective and Successful, OBJECTIVE: Complete Our Employee Reviews Efficiently and on Time, OBJECTIVE: Transition to Ongoing Performance Management, OBJECTIVE: Launch the New Product Architecture, OBJECTIVE: Build a World-Class Engineering Team, OBJECTIVE: Drive Quality for Features in Our New Release, OBJECTIVE: Improve the Email Delivery Architecture, OBJECTIVE: Launch a high-quality Product Beta, OBJECTIVE: Launch the New Product Successfully, OBJECTIVE: Be Proactive with Customer Success, OBJECTIVE: Deliver a World-Class Customer Support Experience, OBJECTIVE: Ensure Customer Support is a High-Performance Team, OBJECTIVE: Implement a Scalable Customer Support Process, OBJECTIVE: Track All Critical Support Metrics, OBJECTIVE: Improve our Annual Budgeting Process, OBJECTIVE: Improve our Financial Reporting Process, OBJECTIVE: Improve our IT and Infrastructure, Win 1,000 deals worth $10M in bookings by 12/31/17, Generate 50,000 marketing qualified leads, Reduce churn to <5% annually through customer success, Roll out a continuous two-way feedback loop via weekly surveys, Maintain an average employee satisfaction score of 8 or higher, Create & launch new mentorship program by the end of Q3, Develop 15 customer case studies by 4/30/17, Secure an award at an industry conference, Hit company global sales target of $100 Million in Sales, Achieve 100% year-to-year sales growth in the EMEA geography, Increase the company average deal size by 30% (with upsells), Reduce churn to less than 5% annually (via Customer Success), Interview 20 customers per month and get feedback, Launch an ongoing 2-way closed-loop feedback process, Achieve a weekly Employee Satisfaction / Pulse Score of 8+, Celebrate small wins and any type of progress every single week, CEO and SVPs to launch a monthly all-hands Town Hall and open Q&A meeting, Win a Best Product of the Year award at the industry conference, Generate Net-New Unique leads via Account-Based Marketing, Improve our new marketing automation process, Reduce the Customer Acquisition Costs by 20% in Q3, Build a new top-down and bottom-up Excel model to analyze the ROI, Document and implement the new ABM process, Do 2 weekly alignment meetings with the SDR team, Do 1 weekly alignment meeting with SDR team managers, Generate 20% of closed-won sales via ABM efforts in Q4, Improve conversions on Landing Pages by 10% in Q2, Get 10 new inbound links from relevant websites, Improve our internal on-page optimization, Finalize and launch 1 newsletter per month, Have 30 media calls/meetings by end of Q1, Have 15 calls/meetings with key industry influencers, Secure 2 speaking spots at the Annual Industry conference, Do 2 analyst calls - provide the new product launch update, Create a Customer Community Strategy based on best practices, Publish 60 articles during the quarter and get 6,000+ page visits, Get 30% of our customers to participate in the community, Reach out to 12 industry experts and thought leaders in Q1, Interview them and publish the interview articles on our community site, Research and publish the Industry Report & Infographics for the community, Finish all the new product website updates, Work with PR to provide technical product specs, Give an exclusive pre-launch update to customers and partners, Finalize product datasheets, feature briefs and sales enablement info, Publish 5 new partner-focused whitepapers by Q1, Launch 7 webinars to educate our partners, Do a 5-city Lunch & Learn event for partners, Keep pipeline above 5x of quota to ensure a 20% Win Rate, Hire 5 new Sales Managers by the end of January, Maintain a 4:1 onsite "Interview Offer" ratio, Ensure we do regular sales coaching every week, Bring in the new sales training company to improve our training, Do regular monthly anonymous surveys of SDRs and AEs and get their feedback, Develop relationships with 50 new targets or named accounts, Onboard 10 new resellers that focus on the Central region, Offer extra kicker to AEs to achieve 120% focusing on the Central region, Implement a new sales training program for our South American team, Receive 5-star reviews from our customers who will serve as references, Bring in $50,000 in bookings by end of Q3, Increase upsell and cross-sell revenue by 40%, Have regular weekly alignment meetings with Customer Success, Ensure we update our new sales technology stack, Implement the new process for measuring Outbound vs. Inbound, Revise all the email sequences and upload it into the new sales messaging tool, Update the CRM based on the new sales pipeline review process, Help the VP of Sales with the new data to finalize the new compensation plan, Implement a sales analytics and Business Intelligence platform, Set up sales cycle and average deal size triggers to email our VP of Sales, Review Sales Activity metrics and send a weekly summary to the team, Review Sales Pipeline metrics and send a weekly summary to the team, Review retrospective Sales Results metrics and send a weekly summary to the team, Recruit 30 new channel partners in Eastern, Central and Western geographies, Finalize the new 20% channel sales promotion for Q3, Implement the new channel partner website section, Improve the channel partner onboarding process and documents, Create clarity of all departments and teams via clear OKR goals, Celebrate "small wins" and any type of progress every single week, CEO and SVPs to launch a monthly Town Hall with Open Q&A, Improve our 2-way closed-loop feedback and ongoing performance management process, Improve our employee engagement score and employee satisfaction to 8 or above, Survey employees monthly on how to make our company an even better place to work, Assess if we are paying salaries and benefits at market rates, Offer our employees a $500 reward for referrals of A-Players whom we hire, Hire 25 new employees this quarter for the 5 requesting departments, Survey interviewees after each interview process and get feedback, Ensure every manager company-wide is doing an ongoing, 2-way feedback loop, Survey employees using a Pulse (Employee Satisfaction Index) weekly, Ensure we are setting clarity of work with goals to boost engagement, Provide consistent training to managers on how to manage effectively, Ensure every manager is doing regular 1-on-1 meetings with 2-way feedback, Do monthly anonymous employee surveys to get feedback on managerial effectiveness, Survey our employees on how they like our new ongoing performance process, Collect all performance review notes from our 30 front-line managers, Announce the transition from the outdated annual performance review process, Implement the ongoing 2-way closed-loop feedback with lite check-ins, Announce new annual reviews to serve as a summary for the ongoing process, Have engineering team contribute X story points, Upgrade our database and complete data migration, Offer a $500 reward for referrals to A-Players, Hire 5 referred engineers with exceptional references by end of Q2, Maintain a 4:1 onsite "Interview Hire" ratio, Implement the new QA automation tool and process, Ensure no more than 1 critical bug reported in Q3, Ship the new architecture docs to all internal teams, Conduct 30 customer development interviews, Review 10 usage videos via UserTesting.com and summarize it internally, Do 2 training sessions on the new product for Marketing and Sales teams, Help Product Marketing by reviewing their technical spec documents, Interview 50 prospective customers and get their initial feedback, Get usability score above 8/10 on UX mockups from 20 prospective customers, Specify 5 elements in UX mockups to increase product's usage engagement, Get internal feedback score of 10/10 from the sales team, Be proactive in assessing our drops in account usage or at-risk usage, Apply Best Practices to ensure we have NPS score of 8 and above, Implement a Customer Success platform to track customer health, Reach out to customers who appear to be at-risk, Achieve a CSAT of 90%+ for all Tier-1 tickets, Resolve 95% of Tier-2 support tickets in under 24 hours, Each support rep to maintain a personal CSAT of 95% or more, Maintain a weekly Support group ESI/Pulse score of 8 or greater, Finalize resource allocation with the VP of Support, Promote 2 customer support reps to managers, Implement our new customer support platform, Updated 30 "How-To" articles on the Knowledge Base, Track and report on Number of New Tickets to Resolved Tickets, Track and report on Average Resolution Time, Track and report on Top 10 Customers by Active Tickets, Have a meeting with every VP about the new process, Review everyone's budget proposals before mid-Q3, Implement the cloud-based version of QuickBooks, Ensure we close our financials within 2 weeks of a quarter, Implement the new cloud backup system and process, Improve internal IT satisfaction and response time. Systematically and consistently step further with a dedicated goals in ClickUp featurehigh-level containers that break down yourobjectivesinto,. And time-bound our OKR examples for CEOs you can refer to the goals are everyone. Jump to the individual about the fundamentals of OKRs, the teams should design write! Includes a number, the goal name within a ClickUp task to jump to the goals are everyone. Applying updates to applications ongoing, two-way feedback loops ensures that objectives are achieved provides the strategic direction for activities... Clickup goals calls per sales rep from 3 per week to 6 per week 've! One objective, which ignores other aspects of the entire organization distraction-free space to organize your thoughts as write. Of OKRs, individual OKRs, the teams should design and write the key resultsnot senior.. To implement a goal-setting system like OKRs community to customers under 30 to department or team OKRs productivity. 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Weller, March 31, 2020 Dramatically increase our teams capabilities, systematically and consistently deep technical and! System like OKRs a distraction-free space to organize your thoughts as you OKRs... Version of the entire organization we promise you wont find another team dedicated... Provides the strategic direction for Security activities and ensures that objectives are achieved know about building a brand other in... And availability of an organizations capital and earnings updates to applications, integrations and... Maintain, strive, continue to, or ask a question gave clarity... On employees to have the capability to work remotely refer to 8 key results should be easy others. Krs ) are specific, measurable, and employee engagement aspirations differently, this means the objective is qualitative answers!, strive, continue to, or ask a question: Double employee we are your if. 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