Send the return package to the following address: All return shipping charges must be prepaid. E-Bike Battery Replacement for Gazelle 10INR19/66-4 - 8800mAh, 36V, Li-ion 0 Customer reviews . However, we are not responsible for any labor charges you may incur at a bike shop to replace and reinstall these parts. Electric Bike or Electric Scooter, Which is Right For You? The battery is rated for 800 charging cycles before it should be replaced. Is my Jupiter Electric Bike battery replaceable? A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. Battery: 36 V 5.2 Ah (removable and replaceable) Range: Realistically around 12-18 miles, advertised max of 30 miles. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. Now $589.99. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. . $200.00 Extra Cost =If unit is shipping to Canada by freight home delivery. All products must be returned in good condition, to insure a refund or credit. We do not offer COD. Please do note the limit of racks is 25KGs. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. Olympicbreeze.com is committed to providing the best customer service in the industries we serve.. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Batteries (factory-installed in a ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Incorrect addresses may delay your delivery. We report the amount of the sale on the Customs form. A friendly and knowledgeable representative will respond as soon as possible. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Please request a Return and Exchange Authorization. Tickets are answered in the order received. Brakes: Mechanical disc, front and rear. Lithium Ion cells can "fall asleep" which can block your battery from charging. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.3. Be sure to keep all your packing materials including the pallet. To complete your return, we require a receipt or proof of purchase. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated basis. How to Choose an Electric Bike | E-Bike Buying Guide, 5 Best EWheels Electric Mobility Scooters, Best Electric Mobility Scooter For Seniors. Our e-bike battery replacement guide will help you through the process. Valid warranty claims will be processed through NAKTO E-BIKEwithin one year of initial purchase. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. The customer is responsible for damage or loss during return shipping. Write down all exceptions on both copies of the delivery receipt, and have the driver sign his full name. Ifthe bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps. We report the amount of the sale on the Customs form. EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. something customer buy in promotional) associated with that sale. We do not cover labor charges for removal or installation of defective parts. They actually called me offering to help! Customer is responsible for the proper packing and return of the defective parts. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. Freight damage claims are extremely time sensitive. This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, AmericanElectric will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. You will be responsible for paying for your own shipping costs for returning your item. Save up to 141.00 with Cycle2work. Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Electronic Parts are non-returnable. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Warranty is valid only in Continental United States only. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Customer pays$175 shipping fee(this is withheld from refund)and is subject to a25% restocking fee(this is deductedfrom refund). Shipping Charge:Rs.200.00 (Min. To contact ourCustomer ServiceDepartment, please email. It's okay if you're a bit over. All warranty claims must be accompanied by a written description and digital photographs or video of the failed or damaged part. Element Pro Electric Scooter Charger . (Damages reported after 3 business day, are considered not valid.) Then the six pin scooter plug works ok for the 5 small motor wires. Warranty does not apply to shipping or transportation damage. Freight damage claims are extremely time sensitive. Repair/maintenance done without following the users manual, damage of product due to riding beyond the intended design, malfunction or damage due to riding beyond the intended design, or at a place where the electric bike is not supposed to be ridden, such as mountain trails or stairs. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. Please inspect the packaging of your items when they arrive. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. Proper Care for Jupiter Bike Lithium-Ion Batteries $30.00 Extra Cost =If unit is shipped within 48 states by freight to a business address that does not have a loading dock and requires a lift-gate for delivery. We also offer expedited shipment rates under our X-Treme shipping account. Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. Watch on. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Please note that this can take up to 24 hours. This includes delivery to the customers residence outside/curbside to ground level. Please note that each bicycle brand we offer on ElectricByke.com comes with its own specific warranty & refund policy. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. . Shipping rates are subject to increase. Please try to stay in this range, the timing on this step is important. Please do not ask us to claim less than the actual purchase amount. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. There was a battery sold on eBay a couple weeks ago 52V/13Ah person said they had upgraded to the 19Ah. RECEIVING AND INSPECTING FREIGHT SHIPMENTS. Satisfactory proof of purchase is always required for warranty service. Jetson Adventure Adult Electric Bike. This will help determine shipping damage vs usage or disassembly damage. Back In Stock. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Replacing batteries is easy and usually takes no tools. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. 1275 * Next contact your bank. The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. A fixed delivery time cannot be scheduled. You need to be at the delivery address during the delivery window to receive and sign for the item. Tvs Jupiter Scooty Battery In Ahmedabad. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. In the event shipping damage occurs, it must be reported and addressed in a timely manner. If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. Do not buy the bike if you suspect any of its serial numbers have been tampered with. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. Clear All. Every Wildsyde Electric cruiser bike comes with a one year limited manufacturers warranty from original date of purchase against manufacturing defects and workmanship on all components including battery, motor and display as well as mechanical components. 800 charging cycles before it should be replaced lithium jupiter bike replacement battery cells can & quot ; Which can your! Takes no tools damage occurs, it must be reported and addressed in a timely manner days of original.! Items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated.. 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