Closed captions: Available in multiple languages. As you might know, Microsoft released the Surface app that can be used to check Surface serial number, model, warranty, and other device information. Microsoft Complete provides extended hardware and accidental damage coverage. Opens a new window. Your email address will not be published. This is the quickest way to find your serial number. HotSwap service available via Surface Education Resellers 3. https://admin.microsoft.com/adminportal/home#/support/microsofthardwaresupport. Surface Laptop 5 for Business. How to fix the Management Engine Components slowing down computer issue? Your Surface protection starts on the day of purchase. What is Intel(r) Management Engine Components? Update your warranty with your proof-of-purchase. Need to service your Microsoft device or accessory? Note:If you lost your Surface, you can locate and lock it. Enter the product information: Product Product Version Serial Number Surface To locate the serial for your product, see Find the serial number on Surface devices. Microsoft Complete for Business and Microsoft Complete for Business Plus The mechanical breakdown coverage of this protection plan is classified as a service contract and the accidental damage protection coverage is classified as an insurance product per local regulations. MICROSOFT phone). Open the Surface app. Microsoft has support options for your Surface through Authorized Reseller Customer Service Centers and Authorized Service Providers. On an iOS device or Android device: Open the Surface app, then tap Account > Surface Headphonesor Surface Earbuds> Device information. If you want to check the warranty of the Surface accessories like mice and headphones, make sure to connect it to the system properly and click on the Plus icon next to the Explore Surface section, click on Set up to check the warranty. Thanks for any pointers. If your Surface is under warranty, you can start an online service order by going to the Device Center page or your local Microsoft Store for an in-store check. The serial number is a string of numbers that looks something like this:XXXXXXXXXXXX. Step 1. S2 ends with 33752. This is the currently available. Any Surface Book (bottom of the keyboard). The easiest way to find the warranty type for your device and the coverage dates is in the Surface app. Buy Online With Confidence! Lightning-fast performance, sleek portability, an enhanced camera for engaging video calls and built-in security enable impactful work on your terms. Surface Hub 2 Your Microsoft device or accessory comes with a Standard Limited Warranty. Hmm, I wonder if that is what Warranty Master is doing. The serial number is listed there. Flip out the kickstand and look for the string of numbers near its base. Step 2. Select your Country/Region, enter your Serial Number and enter all the characters shown in the picture, and then click on Submit. Not that I know of. Click the CC icon, and then select the preferred language. Find solutions to common problems or get help from a support agent. Lets keep reading. This post mainly focuses on the Surface serial number lookup. . Besides that, he also owns multiple Surface devices including Surface RT, Surface 3, Surface Go/Go 2, Surface Pro 3, Surface Book, and a bunch of Surface accessories to help in research and writing articles. The input data can either be a CSV file or the Autotask PSA. 3] How to check HP Laptop warranty status. If you have questions during the submission process, you can contact support for assistance. More info about Internet Explorer and Microsoft Edge, Find the serial number on Surface devices. From the HoloLens 2 Operating System, go to. In the Search box, type Surface and select Your Surface app from the top result. 15 Years in Screen Industry Experience. Microsoft has offered a standard warranty for all your Surface devices, including PC and Surface-branded accessories. Disclaimer: The serial number is one of the important piece of information of the device. Let us know if this helps. RT ends with 24352. Note: The name and number on the front of the product might not be sufficient to get proper support. The easiest way to find your serial number is in the Surface app. There are Microsoft Warranty lookup tools available online that you can use to check your Microsoft laptop warranty. After purchase, youll also receiveunlimited technical support from Microsoft. Check warranty status/lookup of your Lenovo laptop/PC, server, mobile & smart devices at Lenovo Support. . Follow the instructions to complete a service order. Microsoft 365 Business customers are eligible to use the Hardware Support Portal to self-serve their Surface devices service requests within Microsoft 365 Admin Center. Open the app, and then selectSupport>Device information. To determine your model details, see Find out which Surface model you have. Under the battery. Select the reason for your replacement request. Not available in all countries and regions. For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding . To get it: To check your Surface Go, Surface Pro, Surface Laptop, Surface Book, Surface Studio, and other Surface PC warranty status: Now you have your Surface warranty information on hand. Learn how your comment data is processed. Sleek, lightweight portability and the performance you need to take on everyday tasks. Has anyone found a way to lookup warranty status on Surface devices in bulk? Shehas helped usersfix various problems like PS4 corrupted disk,unexpected store exception error, the green screen of death error, etc. Sign in to the account.microsoft.com/devices website without your Microsoft account. To check your current Surface Book, Surface Laptop, Surface Go, and Surface Pro warranty status in the Surface app is easy. Then it will show you the device warranty status including the Surface model. Search for PowerShell, right-click the top result, and select the Run as administrator option. Select one or multiple devices to create service requests. How do I check the status of my device repair? Include the serial number from the device that the accessory is used with. There's a separate process for business customers. Step 2. Let us help you keep pace with the latest tech and research findings from leaders in the field. Step 2. On this page, find Windows Specifications, and look for your Serial number. Then it will show you the device warranty status including the Surface model. Update your warranty with your proof-of-purchase, Surface Pro 4 screen flickers or is scrambled, Microsoft AC power cord recall for eligible Surface Pro devices. You'llsee the coverage dates after you do this. If your device isn't listed, select Register device to add it to your account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Find many great new & used options and get the best deals for Microsoft Surface Laptop Studio: 11th Gen i5, 16GB RAM, 256GB SSD, Warranty at the best online prices at eBay! Microsoft Surface Warranty Plans. Thank you for posting your query here in Microsoft Community. # 2. For more info about changing settings for your earbuds, see Manage Surface Earbuds settings. an asset field such as "Serial Number" or a custom field such as "CFSerialNumber". How do I check if a used surface still has a warranty? You will see the Surface warranty information, including the hardware registration date and warranty expiration date. For more info about your Surface warranty, see Surface warranty : FAQ. Choose the account you want to sign in with. Flashback: March 1, 2008: Netscape Discontinued (Read more HERE.) Troubleshooting may be requested before a Warranty Claim is processed. You can also check the warranty of devices registered as enterprise via MVP Barb Bowman 's suggested link. It won't let me upload a bunch of serial via CSV either. If you still have the original packaging for your Microsoft Modern PC accessory, you can find the serial number on the barcode label. Sign in to account.microsoft.com/devices and get service for your Surface, Surface accessory, Xbox, or Xbox accessory. Once you have the serial number, enter it here: https://mybusinessservice.surface.com/en-US/CheckWarranty/CheckWarranty and choose Submit. Surface warranty: Frequently asked questions. we may earn an affiliate commission. Check your warranty status online. Enter the letter you see in the CAPTCHA image. If you request a warranty adjustment, provide a statement that outlines the request. (If you are not requesting a replacement, leave the field blank.). More info about Internet Explorer and Microsoft Edge, https://admin.microsoft.com/adminportal/home#/support/microsofthardwaresupport, Microsoft Hardware Warranty Administrator. It provides 3 simple ways for the Surface warranty check. Select Info & support and, if necessary, select Register to register the device and see coverage . Find hybrid work solutions for your employees wherever they work. With your other hand, gently pull the cushioned ear pad out and away fromthe ear cup to remove the ear pad. Youll find the serial number in the Details section. If you have any questions or problems with the procedures detailed in this tutorial, please leave a comment below. Expand Device information and look at the value next to Serial number. Is there a place I can put the serial number in, on line, and it tell me if the warranty is good or not? Needs answer. For more detailed info on the service process, see How to get service for Surface or Getting your Xbox device serviced. Choose the right Surface devices and protection plans for your business, or find out more about the difference Surface can make for your employees and your organisation. With the inside of the ear pad facing you, turn it clockwise to secure the ear pad onto the headphone base. Amazing we are 5+ years into Surface mainstream devices and they still haven't gotten OEM tools like HP, DELL or Lenovo. The warranty information can also by found by right-clicking on a computer, selecting Start->Resource Explorer and looking for for Dell_Warranty_Info or Lenovo_Warranty_Info under the hardware section. Your new Surface or Surface-branded accessory comes with: A one-year limited hardware warranty ; 90 days of technical support* In addition to the standard limited warranty, you may have the option to purchase extended protection for your Surface. Your email address will not be published. If you dont know the Surface serial number of your device, you can click onHelp me find my serial numberto find it. Find the serial number in the Surface app The easiest way to find your serial number is in the Surface app. Note:If you don't see the Surface app in the search results, you might need todownload the Surface app from the Microsoft Store. Look for your Surface model to locate its serial number. MS Hardware Support and Warranty Claims Tech Support 1-800-936-5700 for MS Hardware Or call: 1-800-Microsoft (642-7676) If you have questions about the status, contact support. It seems you can't use Warranty Master without using some other tool as middle man. How do I get my data off a Surface Im sending in for service? you contact Microsoft at the below number. Turn the case around backwards. For more information about out-of-warranty service fees, see How much does out-of-warranty service cost for your Surface device or accessory? From the Surface Hub Operating System, go to: Start Icon > Settings > System > About. When you search for the Surface warranty check topic on Google, you may find many answers from Microsoft, forums, and communities, but no detailed steps and clear screenshots are provided for you. A range of Microsoft Protection Plans enable your organisation to hit the ground running when you deploy Surface, and help you to stay productive when issues arise. The company, by default, has preinstalled the Surface app on all Surface PCs from the factory and the recovery image. In a browser, go to Product Warranty Check. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. To get support for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us. Lift the ear pad up to detach it from the headphones. SeeUpdate your warranty with your proof-of-purchasefor details. Surface Pro 8 is a 2-in-1 business laptop built to adapt. Safety, warranty, and regulatory info is there whenever you need it. For help registering your Surface or Xbox, see Manage devices used with your Microsoft accountor Getting your Xbox device serviced. Surface Studio 2+ for Business. SeeHow much does out-of-warranty service cost for your Surface device or accessory? Step 4. Here is a quick and easy way to check your Surface's warranty status before you make a support request. Surface The length of the warranty depends on whether the service was in-warranty or out-of-warranty: In-warranty service: If your Surface was serviced or replaced within the original warranty period, you receive either the balance of your original hardware warranty or 90 days, whichever is longer. I buy direct from Microsoft and do warranty swaps via them so they are my vendor. SurfaceTip is a blog that keeps you up-to-date on Microsoft Surface product updates, tips and tricks, and recommendations. Required fields are marked *. While firmly holding the right ear pad, twist it counterclockwise. If you are using a Surface computer, then the Surface app will automatically detect the device information for you. Check Warranty Page - ROBO SelfServe Portal Online Service Center Welcome to Surface Support for Business The Surface Support for Business Online Service Center supports the ability to check device warranty status. ; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller. Select Start, enter surface in the search bar, then select the app from the list of results. Method 2: Check Surface Pen Serial Number, Firmware Version, and Battery via the Surface app. A large number of users dont know how to check Microsoft Surface warranty. However, if your Surface Duo doesnt turn on, you can also find the serial number on the SIM card tray after you eject it. From the Surface Hub 2 Operating System, go to: The serial number label is on the bracket where the power cord connects to the device. If you still have the original packaging for your Surface, you can find the serial number on the barcode label. Mechanical breakdown Cover your devices against unintentional mechanical failure. You can expand the Warranty & service category to check Surface warranty and its expiration date. The Microsoft Mouse and Keyboard Center app can showthe serial number on Microsoft accessories. Find the serial number on your Surface TypeCover or Surface Pro Signature Keyboard, You can find the serial number for your Type Cover near the center or to one side of its spine (the area that attaches to your Surface). The process is ridiculously easy, you can check them below. Step 1. Rotate the right ear pad of the Surface Headphones towards youyou should be able to see the inside of the ear pad. Select the device that you want to check the warranty on. Only available for Surface Pro 6 for Business and Surface Laptop 2 for Business customers who receive Advanced Exchange Go to Finding the Serial Number for detailed steps. For laptops, press Fn + Esc. 1- First step: We access the Microsoft Surface Duo 2 settings, it should appear on the home screen, if you can't find it, slide to the left or up to find the icon of a gear wheel. . Microsoft devices. Invoices payable by schools, not end users 2. Please see Surface for Business help. Fortunately, everyone can access the portal without an account required. To locate the serial for your product, see Find the serial number on Surface devices. To do so: Open the Surface app. A wireless or Bluetooth device, you'll find the serial number in the battery compartment. Step 2. Heres how to find the serial number for your Surface Headphones or Surface Earbuds in the Surface app: On a Windows 10/11 PC: SelectStart, then select Surface in the all apps list. Take note of the serial number before reattaching the ear pad. It might just be best to engage business support, but from what consumers have been using, they only check individual serial numbers at a time. 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