In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. I interviewed at Morrisons. You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. Also asked what is your biggest achievement to date. Can I Prepare for the Morrison Assessments? I applied online. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Was in person. Right to work in the UK | To outshine your competitors for one of those coveted jobs, solid preparation is essential. Talk about your hobbies, previous work experience, and education. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. The process took 1 day. I interviewed at Morrisons (Coventry, England) in Oct 2019. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Its why our customers keep coming back for more. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. Re-read your CV and think about why youd be good for the role. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. I applied online. Do you help them? Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. About. Happened over the phone. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied through an employee referral. 28,982 - 33,700 . I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. I applied online. Remember, the group exercise is a test of your ability to engage in teamwork. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Then mostly explaining the role/ asking min and max hours/ clothes size. I applied online. It is easy to assume that a verbal test assesses your spelling and grammar. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. Your CV should be a Word or PDF document. 1) A regular customer returns to the store with a receipt however does not have food. Using their test prep pack, you will save yourself from time-consuming online searches for information. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? Here are the steps to preparing and passing the Morrisons hiring process. The process took 4 weeks. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. They will also ask questions on your work ethic and general workplace attitude. It varies from shop procedure questions to customer service. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. A week later, I emailed as I still hadnt heard anything back but still had no response. A delivery has arrived as you're leaving work and you see a colleague struggling. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. I interviewed at Morrisons. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' The testing process begins after you submit your application. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Morrisons Customer Assistant, Company Name, September 2018-Current More importantly, you should be hard working, willing to learn and enjoy delivering a great service as part of our team of friendly faces. No goodbye from anyone, I just had to walk out. Internal vacancies | Tell me about yourself. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. I interviewed at Morrisons in Dec 2019. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. It is based on a set of scenario questions. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. I was also told that once they had finished I could just leave. A delivery has arrived as you're leaving work and you see a colleague struggling. We're Hiring! I was also told that once they had finished I could just leave. Around 12 questions over 30 mins. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. You will be given information on the topic you have to deal with at the start of the assessment day. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Was offered the job the next day. There are places on teams for people to play a number of different roles. It's why our customers keep coming back for more. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Also asked what is your biggest achievement to date. No goodbye from anyone, I just had to walk out. The manager was chilling and asked easy and basic answers. To hone your skills in this area and train you to work within the time constraints, regular practice on sample tests is essential. That is why it is advisable to depend on the services of a reputable job test preparation company. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Take a deep breath and keep calm - nobody knows you better than you. Do you help them? I was a little shocked by her attitude towards refunds and the store. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Online assessment first then interview. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. I interviewed at Morrisons (London, England) in Jan 2018. Job Type: Permanent / Part Time - 10 to 16 hours per week. The product cost 2 and they do not have a receipt, would you refund them? Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Are you a team player? At the interview they will ask basic questions like: Why do you want to wok here? If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I interviewed at Morrisons. The process took 1 week. Ensure you have a question or two to ask when invited to do so. I interviewed at Morrisons in Nov 2022. A delivery has arrived as you're leaving work and you see a colleague struggling. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Give me an example of when you have had to deal with a difficult customer. I applied online. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Plan your journey so you arrive on time. Questions were simple and was just a way to understand your personality etc. 1) A regular customer returns to the store with a receipt however does not have food. How would you handle this situtation? Internal vacancies | Would you offer a refund? Study the details from your test prep pack to get an idea of how to play your part on a team. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Sorry - No jobs match your search term - try a different keyword? If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. Morrisons encourage their employees to grow and develop. I was also told that once they had finished I could just leave. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. Does waste of supplies and time annoy you? For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. To ace this test, practice on sample SJTs is essential. Prepare some questions to have at the end for the interviewer. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Was in person. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Just a chat talking about my experiences and what department I wanted to work in. Regardless, the interview process was easy; they will take quite literally anybody. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. The process took 1 day. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. Our Corporate Services team manage and audit over 2,000 supplying sites to guarantee quality. Anonymous Employee in Chelmsford, England, I applied online. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. I applied for the position and within a few days I heard back. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. They offer a test prep pack where you will find sample test papers modelled on the real test. Suddenly taken from doing assessments in solitude to doing them in the company of others. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Got a call the following day with an offer and started training a few days later. Answers from work outside of the field were welcome. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. And youll be at the heart of the action, delivering a great service. Dont forget to think about some questions you want to ask us too! The process took 1 week. 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