Sign in to create your job alert for Client Services Representative jobs in United States. Some tasks would include, but not limited to: educating clients on our policies and processes, how to place an order, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. , EXPERIENCE / EDUCATION / COMPETENCIES, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago, Madison Reed Hair Color Bar - San Ramon It is very good for both the father and mother, Flexible PTO can be used however is best for the employee, We are a multidisciplinary team carrying out a novel business model in a highly technical, regulated, and complex industry against a.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Sign in to create your job alert for Operational Specialist jobs in Canada. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. Compensation data tools, salary structures, surveys and benchmarks. Dismiss. Be well-versed in all Invitae products, processes and policies in order to respond clearly to customer inquiries over the phone or email, Help troubleshoot system issues and/or educate providers and patients on processes for online access, Facilitate clients during the entire sample to report process from coordinating mobile phlebotomy draws for patients to updating clients about the status of orders to ensuring test results are sent in a timely manner, Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience, Adopt a mindset of continuous process improvements that will enhance internal processes and client satisfaction, This position does require the ability to answer telephone calls throughout the work day, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%) (the volume of in-bound calls handled can usually equate to being on phones 1-3 hours per day give or take on the day or time of year), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Salary information comes from 10 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We are hair color that breaks the rules. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization. Get a free, personalized salary estimate based on today's job market. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Lamentamos Be well-versed in all Invitae products, processes and policies. Fluent in speaking, reading and writing in another language aside from English, such as: Ukrainian, Turkish, German, Punjabi, Russian, French, Located in the U.S. and can commit to working 7am-4pm EST, but is also flexible to cover later shifts when needed (such as pacific standard hours), Can commit to working Sun-Thurs (First 1-2 months will be Mon-Fri schedule for training purposes), Open to working some holidays, as needed to maintain region demand, Preference for experience in interacting with international clients, handling high call/email volume, Preference for experience in handling customs issues and international shipping, Preference for industry experience in healthcare, biotech, and/or life sciences, Exceptional oral and written communication skills, Excellent organizational and multitasking capabilities, Can problem-solve and exercise critical thinking in a dynamic and rapidly changing environment, Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce Lightning, Must be able to travel 2-3 times per year for required CS Training, Client Services Specialist, International - EMEA Team (EST), Swoon Staffing (A fortune 500 client of ours) -, Invitae Corp Client Services Specialist, International - EMEA Team (EST), Senior Manager, Energy & Sustainable Operations Regional Lead, EMEA, Client Services Specialist - Virtual/Remote, Client Service Specialist, Hair Color Bar, Client Service Specialist I, II, III or Senior Float (DOE), Client Services Representative - Payroll Specialist, Client Services Specialist, International - EMEA Team (EST), Washington, DC, Client Services Specialist, International - EMEA Team (EST), Chicago, IL, Client Services Specialist, International - EMEA Team (EST), New York, NY, Client Services Specialist, International - EMEA Team (EST), San Francisco, CA, Client Services Specialist, International - EMEA Team (EST), Dallas, TX, Accounts Payable Specialist at Invitae Corp, Agile Partner/ Scrum Master at Invitae Corp, Assay Development - Project Manager (Irvine) at Invitae Corp, Billing - Process Analyst at Invitae Corp, Biorepository Coordinator at Invitae Corp, cGMP Manufacturing Associate - PSP at Invitae Corp, Client Relationship Manager Oncology/Reproductive Health (EST) at Invitae Corp, Client Services Lead (EST) at Invitae Corp, Client Services Quality Assurance Specialist at Invitae Corp, Client Services Specialist - International Team (Israel) at Invitae Corp, Client Services Specialist (Floater) - International Team (PST) at Invitae Corp, Client Financial Analyst - Occupier Services - London - NC at Colliers International EMEA, Data Scientist - London - EMEA Research Team - DH at Colliers International EMEA, Client Accountant - Ref001IPMGL at Colliers International EMEA, Estates Manager - Occupier Services - Birmingham at Colliers International EMEA, Strategic Director Environmental Services - London - GM at Colliers International EMEA, Customer Relationship Manager - Rating Team - Birmingham - HW at Colliers International EMEA, EMEA Graduate Surveyor at Colliers International EMEA, Senior Digital Services Sales Specialist at Equinix (EMEA) BV, Detailed skills and competency reports for specific positions. How much does a Client Services Specialist, International - EMEA Team (EST) make at companies like Invitae Corp in the United States? Size: 1,001 - 5,000 employees Industry: Biotechnology, Social Good, Healthcare, Technology View Company Profile Rather than getting bogged down, they collectively uncover potential solutions. Ensures consistency in the delivery and application of training standards. Whether you are a client or an employee we offer a comprehensive solution to all your staffing Options for Southern Oregon - Grants Pass This individual will also be an exceptional team player and will help cover other international regions when coverage is needed. When it comes to figuring out new methods and solving novel problems, she finds the best answer is to learn by doing. Please help us protect Glassdoor by verifying that you're a We are seeking to add a Client Services Specialist to support our dynamic International Team. Whenever Kim Leroux suggested to Invitae leadership that something needed to be done whether a change, an update or a solution the response was always fully supportive. The estimated additional pay is $21,396 per year. Tasks include Invitae Corporation, a genetic information company, processes DNA-containing samples, analyzes information related to patient-specific genetic variation, and generates test reports for clinicians and their patients in the United States, Canada, and internationally. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member. You can update your choices at any time in your settings. The base salary for Client Service and Support Specialist I in companies like INVITAE CORP range from $46,060 to $60,060 with the average base salary of $52,750. $0. , We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. enviando un correo electrnico a You can unsubscribe from these emails at any time. Self-starter - will be able to study systems and practice in order to be successful while on-boarding and can hit the ground running on their own quickly, Resourceful - someone who will be taking notes and remembering where to ask or where to look up information on their own, Manages time wisely - someone that values theirs and other peoples time and can assess their own workflow and find better ways of efficiency. Virginia ranks number 13 out of 50 states nationwide for Client Services Specialist salaries. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients. CEO Name. , To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Average InVitae Client Services Specialist yearly pay in the United States is approximately $86,898, which is 89% above the national average. Be well-versed in all Invitae products, processes and policies in order to respond clearly to customer inquiries over the phone or email, Help troubleshoot system issues and/or educate providers and patients on processes for online access, Facilitate clients during the entire sample to report process from coordinating mobile phlebotomy draws for patients to updating clients about the status of orders to ensuring test results are sent in a timely manner, Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience, Adopt a mindset of continuous process improvements that will enhance internal processes and client satisfaction, This position does require the ability to answer telephone calls throughout the work day, Extensive experience working in a client-facing, customer service role with a white glove service mentality, High preference for industry experience in healthcare, biotech, and/or life sciences. 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